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Re: Insight Broadband
--- mike808 <mike808@users.sourceforge.net> wrote:
> > I have to set my browser (galeon) to use the http
> proxy
> > sas.r31.insightbb.com:8000 with the exception
> *.r31.insightbb.com.
>
> This should be something you set in the browser
> settings.
>
> In Mozilla, this is in:
> Edit>Preferences>Advanced>Proxies
> and setup the "Manual proxy configuration" for HTTP
> and the exception.
> You probably also want to add in localhost, and
> 127.0.0.1.
>
> The exception is so that you don't proxy requests to
> their proxy farm
> servers themselves. You may want to run your own
> privoxy (fka JunkBuster
> or GuideScope) locally, and also block ads and/or
> tracking cookies
> issued with "webbug" images. But modern browsers
> (except IE) have the
> ability to manage cookies and images much better
> than in the past.
>
> And the reason they want you to use their package
> for setup is probably
> because they have IE setup to pull an Automatic
> Proxy Configuration URL
> which sets this up in IE. Mozilla also has a similar
> feature (but
> different format, of course, so they probably didn't
> do any more work
> than was needed to get IE to run properly). I don't
> know about Galeon
> having an auto-proxy setup file/URL. Same for Opera
> or Konqueror.
>
> Mike/
>
If I set my browser to use the http proxy:
sas.r31.insightbb.com, port 8000
with the exception:
.r31.insightbb.com
Most sites lead to an error page that says:
"You have tried to access a page that you are not
authorized to display and were stopped by the SAS
Proxy." and it tells me to contact customer care
(who won't help me). Trying to go to mail.yahoo.com
and google.com still lead to the page that says I
cannot currently access the internet. Clicking
though on this page says that my internet account
is active.
If I put in the ip address for google I get
the "You have tried to access ..." message.
Now if I disable the proxy settings, I can visit
most pages just fine. google.com and mail.yahoo.com
lead to the "you cannot currently access the internet"
page as before. But putting in the ip for google
allows me to visit the page without problem.
Sounds like a DNS problem, right? Any ideas?
-Chad
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